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PRIVACY POLICY

Effective From 1 February 2025

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1. Introduction

At Trista Tech Solutions Ltd ("Company," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.trista.co.uk (the "Website") or interact with us.

By using our Website, you consent to the collection and use of your data in accordance with this Privacy Policy.

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2. Information We Collect

We may collect the following types of personal data:

  • Personal Identifiable Information (PII): Name, email, phone number, job title, and company name (when submitting forms).

  • Transactional Data: When requesting a quote or making inquiries.

  • Technical Data: IP address, browser type, operating system, and other usage data collected via cookies and analytics tools.

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3. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: Processing inquiries, quotes, and customer support requests.

  • Improving Website Performance: Analyzing website usage to enhance user experience.

  • Marketing & Communication: Sending newsletters or updates (only if you opt-in).

  • Legal & Security Purposes: Detecting fraud, complying with legal obligations, and protecting the Website.

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4. Data Protection & Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

However, while we strive to protect your data, no transmission over the Internet is 100% secure. You are responsible for safeguarding your own login credentials and sensitive information.

 

5. Third-Party Sharing

We do not sell or rent personal data. However, we may share data with:

  • Service Providers (e.g., website hosting, analytics, marketing tools).

  • Legal Authorities if required by law or to enforce our rights.

We ensure all third parties comply with data protection regulations.

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6. Cookies & Tracking Technologies

We use cookies to enhance user experience, track website performance, and provide personalized content.

You can manage or disable cookies via your browser settings. For more details, see our Cookie Policy.

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7. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications anytime.

  • Request data portability or restriction of processing where applicable.

To exercise your rights, contact us at sales-marketing@trista.co.uk.

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8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

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For questions or concerns, contact us at corporate@trista.co.uk.

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